Terms & Conditions
Summary
By using Tatami, you agree to our comprehensive terms that govern your subscription-based fitness studio management service. We provide tools for scheduling, client management, and analytics while maintaining high privacy standards and offering a 14-day refund policy. You are responsible for maintaining account security and using the service lawfully, while we reserve the right to modify these terms with proper notice.
1. Acceptance of Terms
By accessing and using Tatami ("the Service"), a fitness studio management platform operated by Tatami ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement.
2. Description of Service
Tatami provides a comprehensive fitness studio management platform designed for martial arts and fitness studios. Our service includes scheduling, client management, analytics, and other tools to help fitness professionals manage their businesses effectively.
3. User Accounts
To access certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Subscription and Payment
Tatami operates on a subscription basis. By subscribing to our service, you agree to pay the applicable fees as described on our pricing page. Subscription fees are billed in advance and are non-refundable except as required by law.
We offer a free trial period for new users. After the trial period, your subscription will automatically renew unless you cancel before the renewal date.
5. Data and Privacy
We take your privacy seriously. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding your personal information.
6. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not use the Service:
- To violate any applicable laws or regulations
- To transmit harmful or malicious content
- To interfere with or disrupt the Service
- To attempt to gain unauthorized access to the Service
7. Intellectual Property
The Service and its original content, features, and functionality are owned by Tatami and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
8. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
9. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
In no event shall Tatami be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
11. Refund Policy
We offer a 14-day refund policy from the date of purchase. If you are not satisfied with your subscription within the first 14 days, you may request a full refund by contacting our support team. After 14 days, all subscription fees are non-refundable.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
13. Contact Information
If you have any questions about these Terms & Conditions, please contact us at support@tatami.ws.
Last updated: November 25, 2025