Privacy Policy
Summary
We are committed to protecting your privacy and handle your personal information responsibly. We collect only necessary information to provide our fitness studio management service, including your contact details, business information, and usage data. Your information is never sold to third parties and is protected with appropriate security measures. You have full control over your data with rights to access, correct, or delete your information at any time.
1. Introduction
Tatami ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness studio management platform service.
2. Information We Collect
Personal Information
We collect information you provide directly to us, such as:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Business information (studio name, address)
- Payment information (processed securely through third-party providers)
- Client information you input into our system
Automatically Collected Information
When you use our service, we automatically collect certain information, including:
- Usage data and analytics
- Device information (IP address, browser type, operating system)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our service
- Process transactions and manage subscriptions
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your consent
- To service providers who assist us in operating our service
- To comply with legal obligations
- To protect our rights and safety
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to provide you with our service and for legitimate business purposes. When you delete your account, we will delete your personal information, except where we are required to retain it by law.
7. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Portability of your data
- Objection to processing
To exercise these rights, please contact us at privacy@tatami.ws.
8. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
11. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personally identifiable information from children under 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Support: support@tatami.ws
Last updated: November 25, 2025